Last updated: 13 November 2026
SV Enterprises, trading as SV Tours & Travels (svtourstravel.com), respects your privacy. This policy explains what personal data we collect, how we use it and your rights, in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).
Details you provide: name, mobile number, email address, pickup/drop locations, travel dates and times, passenger count and special requirements submitted through booking forms, WhatsApp enquiries, account sign-up and reviews.
Technical data: basic device and browser information and cookies needed to keep you logged in and the site working.
To process and confirm bookings, contact you about your trip, provide customer support, manage your account, publish approved reviews, prevent fraud and misuse, and comply with legal obligations. We do not sell your personal data.
We share necessary trip details (such as name, phone and pickup point) with the driver assigned to your trip. We use trusted service providers such as Supabase (database and authentication), Vercel (hosting) and WhatsApp (messaging) to run our services. We may disclose information if required by law, court order or to protect rights and safety.
We use essential cookies to maintain your login session. You can disable cookies in your browser, but account features may not work.
We keep booking and account data for as long as needed for service, accounting and legal purposes. We use access controls and encrypted connections to protect data, but no online system is completely secure.
You may request access to, correction of, or deletion of your personal data, or withdraw consent, by contacting us at the email or phone below. Some data may be retained where law requires.
Name and review text you submit may be displayed publicly after admin approval.
Our services are intended for adults. Bookings for minors must be made by a parent or guardian.
We may update this policy; the latest version is always on this page. For privacy queries or grievances, contact us using the details below. Disputes are subject to the jurisdiction of the courts at Pune, Maharashtra.
